FAQs

1. Choose the competition you would like to win.
2. Select a number or get a lucky dip.
3. Checkout with your billing and card details.
4. Receive a confirmation screen and email.
5. Check your entries against the entry list at the bottom of each competition.

Yes, you can enter as many times as you like into the same competition, as long as you are within the limit set by us.

If you exceed the limit of tickets allowed per person, you will get a notification error letting you know you can’t enter anymore into that same competition.

When the competition closes, it will go into the closed competitions page. You will be able to see a list of all entries. Please follow us on social media and make sure to have your notifications on. We will do the draw live using Google Random Number Generator. The winner will usually be called on the live draw.

After the winner is announced, we will get in touch to arrange a suitable delivery date and time. If the winner is local, we may hand deliver the prize.

All draws are done through our social livestreams. You will not be able to attend the physical draw, but you can watch the live on our social platforms.

We have all the winners contact information, so we will get in touch with them through those details after the livestream if we can’t get a hold of them on the live draw.

We accept only Visa and Mastercard.

You can find details on how to enter for free on our competition terms and conditions page.

Send us an email to [email protected] with the subject ‘CLOSE MY ACCOUNT’ from the email you use for your account.

Go to your account dashboard by clicking on ‘MY ACCOUNT’, then on PAYMENT METHODS. There you can remove any saved cards.

For your entry to count and receive your ticket numbers, legally you MUST get the question correct. If you get the question wrong you will still be charged and not receive your ticket numbers.